.support-body{background:#faf9f5}.support-topbar{background:#faf9f5;position:relative;z-index:5}.support-topbar nav a[aria-current]{color:#215c50;font-weight:700}.brand-logo{max-width:60px;max-height:34px;object-fit:contain;margin-right:12px}.language-menu{position:relative;margin:0}.language-menu summary{font-size:12px;list-style:none;padding:12px}.language-menu>div{position:absolute;right:0;top:40px;background:white;border:1px solid var(--line);border-radius:8px;min-width:165px;box-shadow:0 8px 30px #1233}.language-menu a{display:block;padding:12px 18px;font-size:12px}.language-menu a:hover,.language-menu a[aria-current]{background:#eaf1e7}.support-hero{display:grid;grid-template-columns:1.35fr 1fr;gap:65px;align-items:center;padding-top:60px;padding-bottom:55px}.support-hero h1{font-size:clamp(42px,4.8vw,68px);line-height:1.08;white-space:pre-line;letter-spacing:-2px;margin:24px 0}.support-hero .lead{max-width:540px;font-size:16px}.support-hero .searchbox{margin-top:30px}.support-hero-art{height:310px;position:relative;background:#edf0e5;border-radius:50% 50% 12px 12px;overflow:hidden}.support-orbit{position:absolute;inset:30px 45px;border:1px solid #c4d2b8;border-radius:50%;transform:rotate(-20deg)}.art-paper{position:absolute;top:60px;left:25%;width:52%;height:210px;background:#fffef6;transform:rotate(-9deg);box-shadow:9px 9px #c9d6b8;padding:25px}.art-paper>span{font-size:10px;letter-spacing:2px;color:#467768}.paper-lines{height:65px;background:repeating-linear-gradient(0deg,transparent,transparent 13px,#dce4d7 13px,#dce4d7 16px);margin:18px 0}.art-paper strong{font-family:Georgia,serif;font-size:20px;color:#27594b}.art-plus{position:absolute;left:12%;top:25px;color:#497b60;font-size:60px}.art-check{position:absolute;bottom:28px;right:12%;background:#ec986a;border-radius:50%;height:65px;width:65px;display:grid;place-items:center;font-size:37px;transform:rotate(8deg);color:#203f30}.art-help{position:absolute;right:12%;top:21px;font:64px Georgia;color:#8caa76}.support-action-section{padding-bottom:15px}.support-actions{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}.support-action{background:white;border:1px solid #d7dfd2;padding:23px 21px;border-radius:7px;position:relative;transition:background .15s}.support-action:hover{background:#edf3e8}.support-action .action-icon{font-size:28px;color:#467b67}.support-action h3{font-size:15px;margin:16px 0 8px}.support-action p{font-size:12px;color:#65756c;line-height:1.7;margin:0;max-width:180px}.support-action b{position:absolute;right:18px;top:20px;font-weight:400}.category-chips{display:flex;flex-wrap:wrap;gap:8px;margin:24px 0}.category-chip{background:#eaf0e3;padding:9px 17px;border:1px solid #d5dfcb;font-size:12px;border-radius:24px}.product-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.product-card{border:1px solid #d5dfd1;border-radius:8px;overflow:hidden;background:white}.product-visual{height:200px;background:#f0f3e9;display:grid;place-items:center}.product-visual img{width:100%;height:100%;object-fit:contain;padding:20px}.product-placeholder{font-size:90px;color:#8ca18a;text-align:center}.product-copy{padding:23px}.product-copy small{font-size:10px;letter-spacing:1px;color:#6e7a6b}.product-copy h3{font-size:23px;font-family:Georgia,serif;margin:10px 0}.product-copy p{font-size:13px;line-height:1.7;color:#65756c}.product-copy>span{display:block;margin-top:22px;font-size:12px;color:#28614f}.support-empty{grid-column:1/-1;text-align:center;border:1px dashed #c3d1bd;border-radius:8px;padding:38px 24px;background:#f3f5ed}.support-empty>span{font-size:40px;color:#7c9674}.support-empty h3{font-size:17px;margin:12px 0}.support-empty p{font-size:13px;color:#647262}.support-band{background:#eaf0e4;border-block:1px solid #dce4d7}.support-band>.shell{display:flex;gap:30px;align-items:center;padding-block:30px}.band-symbol{font-size:55px;color:#547e62}.support-band h3{font-family:Georgia,serif;font-size:25px;margin:0 0 10px}.support-band p{font-size:13px;max-width:750px;line-height:1.8;color:#60705e;margin:0}.support-chat{display:grid;grid-template-columns:1fr 1fr;gap:70px}.support-chat h2{margin-top:18px}.support-chat .lead{font-size:16px}.support-chat label{font-size:12px;display:block;margin:18px 0 8px}#support-question{width:100%;resize:vertical;font-size:14px}#support-ask>.button{margin:12px 0}#support-chat-log{max-height:360px;overflow:auto}.support-chat .chat-card{align-self:start}.model-hero{display:grid;grid-template-columns:1fr 1.3fr;gap:65px;padding-top:50px;padding-bottom:45px;align-items:center}.model-image{height:320px;background:#eff3e8;border-radius:12px;display:grid;place-items:center}.model-image img{width:100%;height:100%;object-fit:contain;padding:25px}.model-hero h1{font-size:52px;margin:20px 0;overflow-wrap:anywhere}.model-hero .lead{font-size:16px}.model-compatibility{border-left:2px solid #e9a273;padding-left:18px;margin:22px 0;font-size:12px}.model-compatibility p{line-height:1.8;color:#657466}.materials-section{margin-top:32px}.materials-section>h3{font-size:20px;margin-bottom:17px}.material-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:15px}.material-card{background:white;border:1px solid #d6e0d0;border-radius:7px;padding:22px}.material-card small{display:inline-block;font-size:11px;color:#3e715b;background:#edf3e7;border-radius:20px;padding:5px 10px}.material-card h3{font-size:18px;margin:15px 0 10px}.material-card p{font-size:12px;color:#667563;white-space:pre-wrap}.material-card .button{font-size:12px;margin-top:10px}.material-card .text-button{display:inline-block;margin-top:15px}.video-player{aspect-ratio:16/9;background:#e9efe1;border-radius:6px;margin-top:17px;overflow:hidden}.video-launch{width:100%;height:100%;border:0;background:transparent;color:#315d46;font-size:32px;display:flex;align-items:center;justify-content:center;gap:10px}.video-launch span{font-size:12px}.video-player iframe{width:100%;height:100%;border:0}.section-heading label{font-size:12px;min-width:180px}.section-heading label select{display:block;margin-top:7px;width:100%}.preview-banner{padding:14px 20px;background:#ffe9b5;color:#6d4d12;text-align:center;font-size:13px;font-weight:600}#support-toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);background:#1c4a3c;color:white;padding:14px 22px;border-radius:6px;max-width:90%;font-size:13px;z-index:30}.material-card[hidden],.resource-empty[hidden]{display:none}.support-admin-models .record small{display:block;margin-top:6px}.preview-frame{width:100%;height:650px;border:1px solid #cbd9c4;border-radius:8px}.admin-message{position:sticky;top:0;z-index:10;background:#f3f5f0;padding:7px 0}.model-toolbar{display:flex;flex-wrap:wrap;gap:8px}.support-body .guide-list{margin-top:24px}
@media(max-width:900px){.support-hero{gap:25px}.support-hero-art{height:270px}.art-paper{width:60%;left:20%;height:190px}.support-actions{grid-template-columns:1fr 1fr}.product-grid,.material-grid{grid-template-columns:1fr 1fr}.support-chat{gap:30px}.model-hero{gap:30px}.model-hero h1{font-size:40px}}
@media(max-width:600px){.support-hero{grid-template-columns:1fr;padding-top:32px;padding-bottom:30px}.support-hero h1{font-size:43px}.support-hero-art{height:220px;max-width:350px;width:100%;margin:auto}.art-paper{height:160px;top:37px;padding:18px}.paper-lines{height:45px;margin:13px 0}.art-check{height:50px;width:50px;font-size:30px;bottom:22px}.art-plus{font-size:43px}.art-help{font-size:49px}.support-actions{gap:10px}.support-action{padding:18px 15px}.support-action h3{font-size:14px}.support-action p{font-size:11px}.product-grid,.material-grid{grid-template-columns:1fr}.support-chat{grid-template-columns:1fr;gap:20px}.support-band>.shell{gap:18px}.support-band h3{font-size:22px}.model-hero{grid-template-columns:1fr;padding-top:30px;gap:24px}.model-image{height:240px}.model-hero h1{font-size:36px}.support-topbar nav{gap:22px}.support-topbar .brand{max-width:230px;overflow-wrap:anywhere}.support-topbar .brand span{display:none}.section-heading label{margin-top:22px;display:block}.support-empty{padding:28px 18px}.support-body .searchbox button{font-size:11px;white-space:normal}.support-body h2{overflow-wrap:anywhere}}

.admin-confirm{max-width:540px;width:calc(100% - 40px);border:1px solid #d3ddd5;border-radius:16px;padding:28px;color:#183f36;background:#fbfaf6}.admin-confirm::backdrop{background:#14362d88}.admin-confirm p{white-space:pre-line;line-height:1.7}

.batch-confirm{max-width:850px;max-height:85vh;overflow:auto}.batch-confirm details{border-left:2px solid #d5dfcf;padding-left:15px}#knowledge-source-picker{width:100%;margin:8px 0}#source-preview:empty{display:none}.record label input[type=checkbox]{width:auto}

/* Reviewed troubleshooting: single-step public view and owner node editor. */
.flow-page{max-width:900px}.flow-player{margin-top:24px}.flow-prompt{font-size:1.2rem;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere}.flow-options{display:flex;flex-direction:column;gap:12px;margin:24px 0}.flow-options button{text-align:left;white-space:normal;min-height:48px}.flow-sources{padding-left:20px;overflow-wrap:anywhere}.flow-outcome{padding:16px;background:var(--wash,#f2f5f4);border-radius:12px}.flow-node-editor{border:1px solid #cbd5d2;border-radius:14px;margin:18px 0;padding:20px;min-width:0}.flow-node-editor legend{font-weight:700;padding:0 8px}.flow-option-editor{display:grid;grid-template-columns:1fr 2fr 1fr auto;gap:10px;align-items:end;margin:12px 0}.flow-node-editor select[multiple],#flow-models{min-height:100px}.flow-player h2:focus{outline:2px solid #21786a;outline-offset:6px}@media(max-width:650px){.flow-option-editor{grid-template-columns:1fr}.flow-node-editor{padding:12px}.flow-page .admin-actions{align-items:stretch;flex-direction:column}}
.feedback-actions{display:flex;align-items:center;flex-wrap:wrap;gap:7px;margin-top:10px;padding-top:8px;border-top:1px solid #dce4dd;font-size:11px;color:#607771}.feedback-actions button{border:1px solid #cbd9c4;background:#f7faf4;border-radius:4px;padding:5px 8px;font-size:11px}.feedback-actions button:hover{background:#eaf1e7}.feedback-prompt{margin-right:2px}.feedback-status{color:#28614f}
.issue-discovery{border-top:1px solid #dce4d7}.issue-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}.issue-card{position:relative;display:flex;flex-direction:column;gap:9px;min-height:132px;padding:18px;background:#fff;border:1px solid #d5dfd1;border-radius:8px}.issue-card strong{font-size:15px;color:#285c4a;padding-right:20px}.issue-card span{font-size:12px;line-height:1.65;color:#65756c}.issue-card b{position:absolute;right:16px;top:16px;font-weight:400;color:#3d765e}.issue-card:hover{background:#edf3e8}.issue-page{max-width:920px;padding-block:46px}.issue-page h1{font-size:clamp(36px,5vw,56px);margin:17px 0}.issue-page h2{margin-top:30px}.issue-symptoms{display:flex;flex-wrap:wrap;gap:8px;padding:0;list-style:none}.issue-symptoms li{padding:8px 13px;border-radius:18px;background:#edf3e7;color:#3e715b;font-size:12px}.issue-page .button{margin-top:22px}
@media(max-width:900px){.issue-grid{grid-template-columns:1fr 1fr}}
@media(max-width:600px){.issue-grid{grid-template-columns:1fr}.issue-page{padding-block:30px 40px}}

/* Support-first carousel */
.support-carousel{position:relative;margin-top:8px;margin-bottom:12px;padding-top:22px;padding-bottom:18px}.carousel-track{position:relative;overflow:hidden;border-radius:13px;background:#e4ecdc;border:1px solid #d0dccb;box-shadow:0 18px 40px #183d3910}.support-slide{display:grid;grid-template-columns:1fr 1fr;min-height:330px}.support-slide[data-active="false"]{display:none}.support-slide-copy{display:flex;flex-direction:column;align-items:flex-start;justify-content:center;padding:44px 44px 40px 48px;background:linear-gradient(135deg,#f4f5e9,#e4edda)}.support-slide-copy h2{font-family:Georgia,'Times New Roman',serif;font-size:clamp(30px,4vw,52px);font-weight:400;line-height:1.08;letter-spacing:-1.5px;margin:17px 0 13px;max-width:440px}.support-slide-copy p{max-width:420px;font-size:15px;line-height:1.75;color:#5d7168;margin:0 0 25px}.carousel-visual{min-height:330px;background:#315f55;display:flex;align-items:stretch;justify-content:stretch}.carousel-image{width:100%;height:100%;min-height:330px;display:block;object-fit:cover}.carousel-footer{display:flex;justify-content:space-between;align-items:center;padding:13px 2px 0;color:#5d7168}.carousel-count{font-size:11px;letter-spacing:1.5px;font-weight:700}.carousel-controls{display:flex;align-items:center;gap:9px}.carousel-arrow,.carousel-pause{width:34px;height:30px;border:1px solid #c7d5c4;background:#f8faf2;border-radius:4px;color:#315f55;font-size:15px;display:grid;place-items:center}.carousel-pause{font-size:12px;margin-left:7px}.carousel-arrow:hover,.carousel-pause:hover{background:#e7f0df}.carousel-dots{display:flex;gap:6px;align-items:center}.carousel-dot{width:26px;height:4px;border:0;border-radius:4px;background:#bdceba;padding:0}.carousel-dot[aria-selected="true"]{background:#315f55;width:40px}.carousel-dot:focus-visible{outline:3px solid var(--orange);outline-offset:4px}
@media(max-width:900px){.support-slide-copy{padding:34px 32px}.support-slide-copy h2{font-size:38px}}
@media(max-width:600px){.support-carousel{padding-top:8px}.support-slide{grid-template-columns:1fr;min-height:0}.support-slide-copy{padding:31px 25px 28px}.support-slide-copy h2{font-size:34px}.support-slide-copy p{font-size:14px;margin-bottom:21px}.carousel-visual{min-height:205px}.carousel-image{min-height:205px}.carousel-footer{padding-top:10px}.carousel-controls{gap:6px}.carousel-dot{width:20px}.carousel-dot[aria-selected="true"]{width:31px}.carousel-count{font-size:10px}}
@media(prefers-reduced-motion:reduce){.carousel-track{scroll-behavior:auto}.carousel-arrow,.carousel-pause,.carousel-dot{transition:none}}

/* Make the active topic read as a full-width poster with its copy on the image. */
.support-carousel[data-carousel-layout="poster"] .support-slide{display:block;position:relative;min-height:clamp(420px,48vw,620px);overflow:hidden}
.support-carousel[data-carousel-layout="poster"] .support-slide[data-active="false"]{display:none}
.support-carousel[data-carousel-layout="poster"] .carousel-visual{position:absolute;inset:0;z-index:0;min-height:100%;background:#315f55}
.support-carousel[data-carousel-layout="poster"] .carousel-visual::after{content:"";position:absolute;inset:0;background:linear-gradient(90deg,rgba(20,57,49,.9) 0%,rgba(20,57,49,.66) 34%,rgba(20,57,49,.15) 72%,rgba(20,57,49,.02) 100%)}
.support-carousel[data-carousel-layout="poster"] .carousel-image{width:100%;height:100%;min-height:clamp(420px,48vw,620px);object-fit:cover}
.support-carousel[data-carousel-layout="poster"] .support-slide-copy{position:relative;z-index:1;display:flex;align-items:flex-start;justify-content:center;min-height:clamp(420px,48vw,620px);max-width:590px;padding:clamp(48px,7vw,92px) 48px 56px;color:#fff;background:transparent}
.support-carousel[data-carousel-layout="poster"] .support-slide-copy h2{color:#fff;font-size:clamp(38px,5vw,68px);text-shadow:0 2px 20px rgba(10,34,29,.2)}
.support-carousel[data-carousel-layout="poster"] .support-slide-copy p{color:rgba(255,255,255,.88);font-size:16px}
.support-carousel[data-carousel-layout="poster"] .support-slide-copy .eyebrow{color:#dcebd2}
.support-carousel[data-carousel-layout="poster"] .support-slide-copy .button{background:#f29b69;color:#173c32;border-color:#f29b69}
@media(max-width:600px){.support-carousel[data-carousel-layout="poster"] .support-slide,.support-carousel[data-carousel-layout="poster"] .carousel-image{min-height:clamp(410px,125vw,560px)}.support-carousel[data-carousel-layout="poster"] .support-slide-copy{min-height:clamp(410px,125vw,560px);padding:42px 26px 44px;justify-content:flex-end}.support-carousel[data-carousel-layout="poster"] .carousel-visual{min-height:100%}.support-carousel[data-carousel-layout="poster"] .carousel-visual::after{background:linear-gradient(180deg,rgba(20,57,49,.08) 20%,rgba(20,57,49,.82) 76%,rgba(20,57,49,.94) 100%)}}
.support-topbar nav{flex-wrap:wrap;row-gap:8px}
@media(max-width:700px){.support-topbar nav{justify-content:flex-start;gap:10px 18px}}
.content-hub-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:15px}.content-hub-card{position:relative;display:block;min-height:150px;padding:24px;border:1px solid #d5dfd1;border-radius:8px;background:linear-gradient(145deg,#fffef8,#edf3e8);color:#234f42}.content-hub-card:hover{background:#e7f0df}.content-hub-card small,.typed-content-card small{display:block;color:#527865;font-size:10px;letter-spacing:1.2px;text-transform:uppercase}.content-hub-card h3{max-width:260px;margin:14px 0 0;font:22px Georgia,serif;line-height:1.2}.content-hub-card span{position:absolute;right:20px;bottom:18px;font-size:18px}.compact-content-hub{padding-top:10px}.typed-content-card{align-items:flex-start}.typed-content-card h3{margin-top:8px}.teardown-notice{border-left:3px solid #e69a68;background:#fff4e9}.content-collection{padding-top:45px;padding-bottom:80px}.content-collection .searchbox{margin:28px 0 30px;max-width:700px}.typed-content-list{display:grid;gap:12px}.typed-content-list .guide-card{margin:0}@media(max-width:900px){.content-hub-grid{grid-template-columns:1fr 1fr}}@media(max-width:600px){.content-hub-grid{grid-template-columns:1fr}.content-hub-card{min-height:120px}}
.buying-insight{margin:26px 0;padding:20px 22px;background:#eef4e8;border:1px solid #d2dfcb;border-left:4px solid #e9a273;border-radius:8px}.buying-insight .eyebrow{margin-bottom:8px}.buying-insight p{margin:0;line-height:1.75;color:#42584a}.model-positioning{margin:22px 0;padding:16px 18px;background:#f1f4eb;border-radius:8px}.model-positioning .eyebrow{margin-bottom:7px}.flow-buying-insight{margin-top:18px}.buying-note-text{font-weight:600}.copy-status{min-height:1.3em;font-size:12px;color:#3e715b;margin-top:8px!important}